WEbsite Privacy Policy

FRWRD Studio, LLC (“FRWRD,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.frwrd.studio (the “Website”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information from you when you visit our Website:

1.1. Personal Information

Personal information is data that can be used to identify you directly or indirectly, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (collected securely via third-party payment processors such as Stripe)
• Any other information you voluntarily submit to us through forms or communications

1.2. Non-Personal Information

We also collect non-personal information, which cannot identify you individually, such as:

• IP address
• Browser type and version
• Time zone settings
• Referring website URLs
• Device type (e.g., desktop, mobile)
• Pages you viewed and the date/time of your visit

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, and to understand your needs and preferences. Specific uses of your data include:

• Providing Services: To process your orders, manage your project requests, and communicate with you about your purchases or service inquiries.
• Website Improvement: To monitor and analyze trends, usage, and activities to enhance the functionality of our Website.
• Marketing: With your consent, we may send you newsletters, promotional content, and updates about our services or new offers. You can opt out of marketing communications at any time.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, or to protect our rights and the rights of others.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

• Third-Party Service Providers: We may share your information with third-party service providers that assist us with payment processing (e.g., Stripe), website hosting, email communication, and marketing services. These service providers only have access to the personal data necessary to perform their functions and are obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and to collect non-personal information. Cookies are small data files that are stored on your device. We use the following types of cookies:

• Essential Cookies: These are necessary for the Website to function properly and enable core features such as security and accessibility.
• Analytics Cookies: These help us understand how visitors interact with our Website by collecting and reporting information anonymously.
• Marketing Cookies: With your consent, these cookies are used to deliver relevant ads and track campaign performance.

You can adjust your browser settings to refuse cookies or to notify you when cookies are being used. Please note that disabling cookies may limit the functionality of our Website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data under certain conditions.
• Objection: You can object to our processing of your data where we are relying on legitimate interests as the legal basis.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at hazel@frwrd.studio. We may require verification of your identity before responding to such requests.

7. Third-Party Links

Our Website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not provide any personal information on this Website. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after any modifications constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about these Terms of Use, please contact us at:

• FRWRD Studio, LLC
• hazel@frwrd.studio